--- title: United States | DRAIVER Help Center description: Knowledge base for United States --- [Skip to content](https://getanswers.draiver.com/knowledge/united-states#main-content) English Show submenu for translations ![Draiver\_AI Mocha-13](https://getanswers.draiver.com/hs-fs/hubfs/Draiver%20Branding/logos/Draiver_AI%20Mocha-13.png?width=200&height=49&name=Draiver_AI%20Mocha-13.png) Open main navigation Close main navigation - English Show submenu for translations - Go to draiver.com Go to draiver.com Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [DRAIVER Help Center](https://getanswers.draiver.com/knowledge) 2. [United States](https://getanswers.draiver.com/knowledge/united-states) # United States Knowledge base for United States ## Drivers - [Have not received my deposit (it's Friday and they did a trip the previous week)](https://getanswers.draiver.com/knowledge/if-they-state-they-did-not-get-their-deposit-its-friday-and-they-did-a-trip-the-previous-week) - [Can I change the starting location for a trip?](https://getanswers.draiver.com/knowledge/can-i-change-the-starting-location-for-a-trip) - [How Can I Get Hard Plates For Trips?](https://getanswers.draiver.com/knowledge/how-can-i-get-hard-plates-for-trips) - [If a Hotel or Flight is Required on My Trip, How Does That Work?](https://getanswers.draiver.com/knowledge/if-a-hotel/flight-is-required-how-does-that-work) - [How Does the Expense Program Work? (Formerly known as PEX)](https://getanswers.draiver.com/knowledge/how-does-the-expense-program-work-formerly-known-as-pex) - [Will I be Training With Other Experienced Drivers?](https://getanswers.draiver.com/knowledge/will-i-be-training-with-other-experienced-drivers) - [What If I Am No Longer Interested and Want My Information Deleted?](https://getanswers.draiver.com/knowledge/what-if-i-am-no-longer-interested-and-want-my-information-deleted) - [Is the Trip Start Time When You Leave Your Home or When You Need to be at the Starting Location?](https://getanswers.draiver.com/knowledge/is-the-start-time-when-you-leave-your-home-or-when-you-need-to-be-at-the-start-location) - [What Expenses Are Covered?](https://getanswers.draiver.com/knowledge/what-expenses-do-you-cover-general/registration-faqs) - [Can I Contact Hiring Companies to Bid for Higher Pay?](https://getanswers.draiver.com/knowledge/can-i-contact-hiring-companies-to-bid-for-higher-pay) - [What Are the Responsibilities of a Personal Chase Driver?](https://getanswers.draiver.com/knowledge/what-are-my-responsibilities-of-personal-chase-1) - [How Can I Ensure My Account Doesn’t Go Into Inactive Status?](https://getanswers.draiver.com/knowledge/how-can-i-ensure-my-account-doesnt-go-into-inactive-status) - [What Does FCFS Mean?](https://getanswers.draiver.com/knowledge/what-does-fcfs-mean) - [Do Companies Have Their Own Set Rate of Pay?](https://getanswers.draiver.com/knowledge/do-companies-have-their-own-set-rate-of-pay) - [Can I Bring Along Other People on Trips?](https://getanswers.draiver.com/knowledge/can-i-bring-along-others-on-trips) - [How Do I Get Back to the Originating Location of My Trip?](https://getanswers.draiver.com/knowledge/how-do-i-get-back-to-my-car-general/registration-faqs) - [How Often Do You Check My Background Screen?](https://getanswers.draiver.com/knowledge/how-often-do-you-check-my-background-screen) - [What does Chase 'Capacity' Mean?](https://getanswers.draiver.com/knowledge/explain-chase-and-what-capacity-means) - [How Do I Confirm My Position on a Trip Is Secure?](https://getanswers.draiver.com/knowledge/how-do-i-confirm-i-secured-a-trip) - [Does It Count Against Me to Reject Trips?](https://getanswers.draiver.com/knowledge/does-it-count-against-me-to-reject-trips) - [Are Personal Chase Vehicles Covered Under Your Insurance Policy?](https://getanswers.draiver.com/knowledge/are-personal-chase-vehicles-covered-under-your-insurance-policy-1) - [What Happens if There is No Vehicle?](https://getanswers.draiver.com/knowledge/what-happens-if-there-is-no-vehicle) - [Do You Track My Performance or Have ‘Preferred’ Drivers?](https://getanswers.draiver.com/knowledge/do-you-track-my-performance-or-have-preferred-drivers) - [Can I Hold a Trip for Another Driver Who Didn’t Get the Request?](https://getanswers.draiver.com/knowledge/can-i-hold-a-trip-for-another-driver-who-didnt-get-the-request) - [Can I Use Company Vehicles for Personal Use or Take Them Home?](https://getanswers.draiver.com/knowledge/can-i-use-company-vehicles-for-personal-use-or-take-them-home) - [What Is the Difference in CDL and Non CDL Trips?](https://getanswers.draiver.com/knowledge/what-is-the-difference-in-cdl-and-non-cdl-trips) - [What Type Of Smart Phone/Device Is Required (Phone Build)?](https://getanswers.draiver.com/knowledge/what-type-of-smart-phone/device-is-required-phone-build) - [How Do I Qualify To Drive Personal Chase?](https://getanswers.draiver.com/knowledge/how-to-i-qualify-for-a-personal-chase-driver) - [Where Can I Find My Tax Info?](https://getanswers.draiver.com/knowledge/where-can-i-find-my-tax-info) - [Where Can I Find More Information About Your Company?](https://getanswers.draiver.com/knowledge/where-can-i-find-more-information-about-your-company) - [Can I Use the DRAIVER App on My Laptop or iPAD to Perform Trips?](https://getanswers.draiver.com/knowledge/can-i-do-this-on-my-laptop/ipad-to-do-trips) - [What Happens if My Trip Goes Over the Estimated Time Frame?](https://getanswers.draiver.com/knowledge/what-happens-if-my-trip-goes-over-the-estimated-time-frame) - [What Happens if I Drive More Miles Than Calculated?](https://getanswers.draiver.com/knowledge/what-happens-if-i-drive-more-miles-than-calculated) - [Do I need to pay any taxes for activation or a Background Check?](https://getanswers.draiver.com/knowledge/rfr-why-are-you-asking-me-to-pay-for-a-new-background-screen) - [How Can Others See Trips I Can't?](https://getanswers.draiver.com/knowledge/how-can-others-see-trips-i-cant) - [Do You Cover the Cost of Transportation, Toll, or Fuel To and From the Starting Location?](https://getanswers.draiver.com/knowledge/do-you-cover-the-cost-of-transportation/tolls/fuel-to-and-from-the-start-location) - [Why Do I Need a DOT Med Card?](https://getanswers.draiver.com/knowledge/why-do-i-need-a-dot-med-card) - [What is a dry run, and what should I do when it happens?](https://getanswers.draiver.com/knowledge/types-of-dry-run) - [How Often Are Trips Available?](https://getanswers.draiver.com/knowledge/how-often-are-trips-available) - [Why Am I Getting a Trip Request in the Middle of the Night?](https://getanswers.draiver.com/knowledge/why-am-i-getting-a-trip-request-in-the-middle-of-the-night) - [Why Do Some Trips for the Same Distance Vary in Price?](https://getanswers.draiver.com/knowledge/why-do-some-trips-for-the-same-distance-vary-in-price) - [What Is a Forked Trip?](https://getanswers.draiver.com/knowledge/what-is-a-forked-trip-1) - [What is a TWIC Card and Do I Need One?](https://getanswers.draiver.com/knowledge/what-is-a-twic-card-and-do-i-need-one) - [What if the App Takes Me On Routes Not Approved For Commercial Vehicles?](https://getanswers.draiver.com/knowledge/what-if-the-app-takes-me-on-routes-not-approved-for-commercial-vehicles) - [How Many Trips Can I Do a Day or is There a Per Day Driving Limit?](https://getanswers.draiver.com/knowledge/how-many-trips-can-i-do-a-day-or-is-there-a-per-day-driving-limit) - [What Is Looked at in the Background Screen?](https://getanswers.draiver.com/knowledge/what-do-you-look-for-in-the-background-screen) - [The Vehicle I Was Supposed to Move Was Not There, Is This a Dry Run?](https://getanswers.draiver.com/knowledge/dry-run-but-was-given-a-replacement-unit) - [Can I Perform Trips in Other Areas?](https://getanswers.draiver.com/knowledge/can-i-do-trips-in-other-areas) - [Why Is It Slow Sometimes and Busy Others?](https://getanswers.draiver.com/knowledge/why-is-it-slow-sometimes-and-busy-others) - [Why Is the App Making Me Wait Before I Can Accept a Trip?](https://getanswers.draiver.com/knowledge/why-is-the-app-making-me-wait-a-certain-time-before-i-can-accept-a-trip) - [What Should I Do if I See Illegal Activity or Breaking of the DRAIVER Terms of Service (TOS) on Trips?](https://getanswers.draiver.com/knowledge/what-do-i-do-if-i-see-illegal/breaking-tos-activity-on-trips-drug/alcohol-use-driving-recklessly-bringing-others-along-etc-1) - [Why is the Height of the Vehicle Important/Required?](https://getanswers.draiver.com/knowledge/why-is-the-height-of-the-vehicle-important/required) - [What if I Don’t Like the Trip Route/Pay/Time, Etc.](https://getanswers.draiver.com/knowledge/what-if-i-dont-like-the-trip-route/pay/time-etc) - [What Happens When a Vehicle is Damaged When I Pick it Up?](https://getanswers.draiver.com/knowledge/what-happens-when-a-vehicle-is-damaged-when-i-pick-it-up) - [How Can I Get More Information on Using the App Correctly?](https://getanswers.draiver.com/knowledge/how-can-i-get-more-information-on-using-the-app-correctly) - [What Happens if an Emergency Comes up or I Cannot Finish the Entire Contracted Trip?](https://getanswers.draiver.com/knowledge/what-happens-if-an-emergency-comes-up-or-for-some-reason-i-cant-finish-the-entire-contracted-trip) - [Can You Explain the Different Types of Chase Drivers?](https://getanswers.draiver.com/knowledge/can-you-explain-the-differences-chase-meanings) - [How Does the DRAIVER App Track My Location for Trips?](https://getanswers.draiver.com/knowledge/how-does-the-draiver-track-my-location-for-trips) - [I Received a Text Message About a Trip in My Area but it’s Not in My App, Why?](https://getanswers.draiver.com/knowledge/i-received-a-text-message-about-a-trip-in-my-area-but-its-not-in-my-app-why) - [What does a 1 for 1 trip mean?](https://getanswers.draiver.com/knowledge/what-does-a-1-for-1-trip-mean-why-dont-i-need-a-chase-driver) - [I Started a Trip on the Wrong Date/Time, Can This Be Fixed?](https://getanswers.draiver.com/knowledge/i-started-a-trip-on-the-wrong-date/time-can-this-be-fixed) - [The Trip is Not Filled but is Set to Start Now?](https://getanswers.draiver.com/knowledge/trip-not-filled-but-it-is-set-to-starts-now) - [Can I Have a Chase Driver Pick Me Up and Drop Me off at My Home if I Don’t Have a Way to the Start Location?](https://getanswers.draiver.com/knowledge/can-i-have-a-chase-driver-pick-me-up-and-drop-me-off-at-my-home-if-i-dont-have-a-way-to-the-start-location) - [I Cannot Find the Keys for the Vehicle I Am Moving?](https://getanswers.draiver.com/knowledge/no-keys) - [How Will I Receive My Expense Card?](https://getanswers.draiver.com/knowledge/how-does-the-pex-card-work) - [Why Was My Trip Transaction Canceled?](https://getanswers.draiver.com/knowledge/why-did-my-trip-get-cancelled) - [What are the DRAIVER Independent Contractor Driver Qualifications?](https://getanswers.draiver.com/knowledge/reg-what-qualifications-are-required) - [What Is a Dry Run?](https://getanswers.draiver.com/knowledge/what-is-a-dry-run) - [Is there a Maximum Daily Driving Limit?](https://getanswers.draiver.com/knowledge/what-is-the-maximum) - [How Do I Get A DOT Card?](https://getanswers.draiver.com/knowledge/how-do-i-get-a-dot-card-do-you-pay-the-cost) - [Do I Have To Drive Personal Chase?](https://getanswers.draiver.com/knowledge/do-i-have-to-do-personal-chase) - [Are Meals Reimbursed?](https://getanswers.draiver.com/knowledge/are-meals-covered) - [What is the Compensation for Wait Times?](https://getanswers.draiver.com/knowledge/what-is-the-comp-for-wait-times-cover-weather-construction-accidents-avoiding-toll-roads-breaks-etc.-as-well) - [Do You Sell or Give Others My Personal Information?](https://getanswers.draiver.com/knowledge/do-you-sell-or-give-others-my-personal-information) - [How Can I See My Next Upcoming Trip and Who’s On It With Me?](https://getanswers.draiver.com/knowledge/how-can-i-see-my-next-upcoming-trip-and-whos-on-it-with-me) - [Can I Smoke Inside a Vehicle?](https://getanswers.draiver.com/knowledge/can-i-smoke-inside-a-vehicle) - [What Qualifies as a CDL Unit?](https://getanswers.draiver.com/knowledge/what-qualifies-as-a-cdl-unit) - [App Keeps Sending Me Notifications for Personal Chase/Hiker Trips Even Though I Don’t Want to Drive Chase. Can I Change the Settings in the App?](https://getanswers.draiver.com/knowledge/your-app-keeps-sending-me-personal-chase/hiker-even-though-i-dont-want-those-spots.-how-can-that-be-fixed) - [What is a Chase Driver?](https://getanswers.draiver.com/knowledge/what-is-a-chase-driver-) - [What is DRAIVER?](https://getanswers.draiver.com/knowledge/what-is-draiver) - [If I Don’t Have a Chase Driver Who Should Assist Me While Backing Up/Parking?](https://getanswers.draiver.com/knowledge/if-i-dont-have-a-chase-driver-who-spots-me) - [Can I Do Only Part of a Contracted Trip and Then Leave When I Want/Need To?](https://getanswers.draiver.com/knowledge/can-i-do-only-part-of-a-contracted-trip-and-then-leave-when-i-want/need-to) - [What Should I Do if Another Driver/Chase Leaves Me Behind?](https://getanswers.draiver.com/knowledge/what-do-i-do-if-another-driver/chase-leaves-me-behind) - [Why Do I Need to Use Your App?](https://getanswers.draiver.com/knowledge/why-do-i-need-to-use-your-app) - [Where is Draiver available?](https://getanswers.draiver.com/knowledge/do-you-operate-out-of-state) - [How Do I Document and Pay for Fuel, Tolls, EV Charging?](https://getanswers.draiver.com/knowledge/do-you-offer-additional-help-with-fuel/tolls) - [Is There a Fee to Register?](https://getanswers.draiver.com/knowledge/is-there-a-fee-to-register) - [Does It Cost Money to Download/Install the App?](https://getanswers.draiver.com/knowledge/does-it-cost-money-to-download/install-the-app) - [Is It Required to Share My Banking Information as a Contract Driver?](https://getanswers.draiver.com/knowledge/i-dont-want-to-share-my-banking-info) - [Can I Register as a Contract Driver in Person Instead of Digitally?](https://getanswers.draiver.com/knowledge/can-i-register-in-person-instead-of-the-computer) - [Am I Responsible for Paying My Taxes?](https://getanswers.draiver.com/knowledge/paying-my-own-taxes) - [How Can I Reactivate My DRAIVER Driver account?](https://getanswers.draiver.com/knowledge/how-can-i-reactivate-my-draiver-driver-account) - [Can I Use My EIN for a Background Screen?](https://getanswers.draiver.com/knowledge/can-i-use-my-ein-general/registration-faqs) - [How Do I Sign-Up?](https://getanswers.draiver.com/knowledge/how-do-i-sign-up) - [What Type of Vehicles Will I Be Moving?](https://getanswers.draiver.com/knowledge/what-type-of-vehicles-will-i-be-moving) - [Is This Employment? Am I An Employee? Will I Get Hired?](https://getanswers.draiver.com/knowledge/is-this-employment-am-i-an-employee-will-i-get-hired) - [Can I Do This Full-Time?](https://getanswers.draiver.com/knowledge/can-i-do-this-full-time) - [How Do I Complete the Registration?](https://getanswers.draiver.com/knowledge/how-do-i-complete-the-registration) - [Is Insurance Covered?](https://getanswers.draiver.com/knowledge/is-insurance-covered) - [Do I Need a Smartphone?](https://getanswers.draiver.com/knowledge/do-i-need-a-smartphone) - [Do I need to use my own car/vehicle?](https://getanswers.draiver.com/knowledge/do-i-have-to-have-my-own-vehicle) - [Do I Pay DRAIVER Fees to Use the Platform?](https://getanswers.draiver.com/knowledge/do-i-pay-draiver-fees-to-use-the-platform) - [Where Does Draiver Operate?](https://getanswers.draiver.com/knowledge/are-you-operating-outside-of-the-us-we-currently-only-operate-in-the-continental-us.-we-are-optimistic-that-expansion-will-be-the-next-step-in-the-grow-1627571071597) - [Is a Social Security Number Required to Register as a Contract Driver on the DRAIVER Platform?](https://getanswers.draiver.com/knowledge/why-do-you-need-my-social-security-general/registration-faqs) - [Do I need a Commercial Drivers License (CDL)? Does DRAIVER reimburse for the cost of obtaining a CDL?](https://getanswers.draiver.com/knowledge/do-i-need-a-cdl-if-i-want-to-get-a-cdl-do-you-pay-for-the-cost) - [How Can I Check My Account Status?](https://getanswers.draiver.com/knowledge/how-can-i-check-my-account-status) - [Why Am I Having Trouble Registering?](https://getanswers.draiver.com/knowledge/why-am-i-having-trouble-registering) - [What does Rideshare Mean?](https://getanswers.draiver.com/knowledge/what-does-rideshare-mean) - [Roadside Assistance Numbers](https://getanswers.draiver.com/knowledge/roadside-assistant-numbers) - [I Was In an Accident, What Should I Do?](https://getanswers.draiver.com/knowledge/accident) - [How to order a Rideshare (Uber) within the DRAIVER App](https://getanswers.draiver.com/knowledge/how-to-order-a-rideshare-uber-within-the-draiver-app) - [What Happens if I Miss or Enter Incorrect Information in the App During a Trip?](https://getanswers.draiver.com/knowledge/what-happens-if-i-miss-or-input-incorrect-information-in-the-app-during-a-trip) - [Can I Take Different Route Than Advised in the App?](https://getanswers.draiver.com/knowledge/can-i-take-different-route-than-advised-in-the-app) - [What Should I Do if a Prior Trip Has Gone Over Time and My Next Trip Is Starting Before I Am Done?](https://getanswers.draiver.com/knowledge/what-do-i-do-if-a-prior-trip-has-gone-over-time-and-my-next-trip-is-to-start-before-i-am-done) - [Are Rideshare Costs Covered within Trip Transactions?](https://getanswers.draiver.com/knowledge/rideshare-chase-costs-covered) - [The Vehicle Broke Down and I Need Assistance](https://getanswers.draiver.com/knowledge/vehicle-broke-down-and-i-need-assistance) - [How Much Will I Get Paid?](https://getanswers.draiver.com/knowledge/how-much-will-i-get-paid) - [What is DEF Fluid?](https://getanswers.draiver.com/knowledge/def-fluid) - [How Do I Upload a Profile Picture?](https://getanswers.draiver.com/knowledge/how-do-i-upload-a-profile-picture) - [Why Did My Trip Start Time Change?](https://getanswers.draiver.com/knowledge/why-did-my-trip-start-time-change) - [Are My Tolls Reimbursed?](https://getanswers.draiver.com/knowledge/toll-reimbursement) - [Can't Accept a Trip or Removed From a Trip?](https://getanswers.draiver.com/knowledge/cant-accept-a-trip-or-removed-from-a-trip) - [Trouble Uploading Photos on the DRAIVER App?](https://getanswers.draiver.com/knowledge/trouble-uploading-pictures-in-draiver-app) - [Can I Cancel a Trip Transaction Without Penalty?](https://getanswers.draiver.com/knowledge/can-i-cancel-a-trip-transaction-without-penalty) - [Lost Expense Card?](https://getanswers.draiver.com/knowledge/lost-expense-card) - [What Types of Photos Do I Need to Upload to the DRAIVER App?](https://getanswers.draiver.com/knowledge/types-of-photos-do-i-need-to-upload-to-the-draiver-app) - [Having Trouble With the DRAIVER App?](https://getanswers.draiver.com/knowledge/issues-moving-forward-within-my-app) - [Is DRAIVER Similar to Uber?](https://getanswers.draiver.com/knowledge/is-draiver-similar-to-uber) - [Do I Need an Uber Account to Use the Rideshare Option?](https://getanswers.draiver.com/knowledge/do-i-need-to-have-an-uber-account-to-use-the-rideshare-option) - [Can a Trip Be Started Earlier Than the Date and Time That is Listed in the DRAIVER App?](https://getanswers.draiver.com/knowledge/can-i-do-trips-other-than-the-date-and-time-that-is-requested-in-the-app) - [How Is Roadside Assistance Accessed When There Are Issues With the Vehicle Being Transported?](https://getanswers.draiver.com/knowledge/csr-roadside-assistance-unit-issues) - [How Can I Receive More Trip Requests?](https://getanswers.draiver.com/knowledge/how-can-i-garner-more-trip-requests-or-be-put-to-the-top-of-the-list) - [When Will I Receive Trip Availability and Notifications?](https://getanswers.draiver.com/knowledge/your-inquire-about-tips-availability-and-notifications) - [Why am I not getting trip notifications?](https://getanswers.draiver.com/knowledge/why-am-i-not-getting-trip-notifications) - [Is There a Local Office Near Me?](https://getanswers.draiver.com/knowledge/is-there-a-local-office-near-me-in-state) - [Can I Request Trips Going to or Originating in Certain Cities or States?](https://getanswers.draiver.com/knowledge/can-i-request-trips-going-to-certain-cities/states) - [What Is the Payment Rate for using a Personal Vehicle as a Chase Vehicle?](https://getanswers.draiver.com/knowledge/what-is-the-payment-for-a-personal-chase) - [Can I Drive for DRAIVER Full Time?](https://getanswers.draiver.com/knowledge/can-i-do-this-full-time-general/registration-faqs) - [Can I Use a Rental Car as a Personal Chase Vehicle?](https://getanswers.draiver.com/knowledge/if-i-am-using-a-rental-as-a-personal-chase-is-that-allowed) - [Where is the DRAIVER office located?](https://getanswers.draiver.com/knowledge/where-is-the-draiver-office-located) - [When are Driver Payments Made?](https://getanswers.draiver.com/knowledge/what-is-the-pay-period) - [Do I Need to Have My Own Vehicle to be a Contract Driver on the DRAIVER platform?](https://getanswers.draiver.com/knowledge/do-i-have-to-have-my-own-car) - [Am I Categorized as Employee?](https://getanswers.draiver.com/knowledge/am-i-an-employee) - [Is Personal Auto Insurance Required to be a Contract Driver with DRAIVER?](https://getanswers.draiver.com/knowledge/why-do-i-need-personal-auto-insurance-general/registration-faqs) - [What Will Contract Drivers Be Paid for Each Trip?](https://getanswers.draiver.com/knowledge/what-is-the-pay-general/registration-faqs) - [My wallet/home page shows 0 for my upcoming deposit](https://getanswers.draiver.com/knowledge/my-wallet/home-page-shows-0-for-my-upcoming-deposit) - [Received An Email About Trips Not in My Area](https://getanswers.draiver.com/knowledge/received-an-email-about-trips-not-in-my-area) - [What is a DRAIVER Expense Card?](https://getanswers.draiver.com/knowledge/what-is-a-pex-card) - [Uber/Rideshare NOT Available Within DRAIVER App](https://getanswers.draiver.com/knowledge/no-ubers-available-in-draiver-app) - [How do I troubleshoot notification problems?](https://getanswers.draiver.com/knowledge/how-do-i-troubleshoot-notification-problems-1) - [What is the seatbelt policy?](https://getanswers.draiver.com/knowledge/what-is-the-seatbelt-policy) - [My phone notification showed me a trip request but I cannot see it when I look in the app](https://getanswers.draiver.com/knowledge/my-phone-notification-showed-me-a-trip-request-but-i-cannot-see-it-when-i-look-in-the-app) - [Why can’t I see any trips?](https://getanswers.draiver.com/knowledge/why-cant-i-see-any-trips) - [What items/equipment should I have as driver?](https://getanswers.draiver.com/knowledge/what-items/equipment-should-i-have-as-driver) See less ▼ ## Clients - [How can I get drivers I know signed up with DRAIVER and moving my vehicles?](https://getanswers.draiver.com/knowledge/how-can-i-get-people-i-know-signed-up-with-draiver-and-moving-my-vehicles) - [How Do I Cancel a Trip?](https://getanswers.draiver.com/knowledge/how-do-i-cancel-a-trip) - [Can I Edit a Trip Once It Has Been Created?](https://getanswers.draiver.com/knowledge/can-i-edit-a-trip-once-it-has-been-created) - [How Can I Directly Assign a Driver to One of My Trips?](https://getanswers.draiver.com/knowledge/how-do-i-direct-assign-a-driver) - [Can I Choose to Remove or "Ban" a Contractor From Accepting My Trips?](https://getanswers.draiver.com/knowledge/how-do-i-ban-a-driver) - [Can I Change a Destination While a Trip is In Progress?](https://getanswers.draiver.com/knowledge/can-i-change-destinations-mid-trip) - [How Far in Advance do I Need to Schedule Trips?](https://getanswers.draiver.com/knowledge/how-long-do-i-need-to-schedule-trips-ahead-of-time) - [How Can My Customers or I Track a Trip in Progress and See an ETA?](https://getanswers.draiver.com/knowledge/how-can-my-customers-track-the-drivers-and-their-eta) - [How Do I Add or Delete New Employees?](https://getanswers.draiver.com/knowledge/how-do-i-add/delete-new-employees) - [How Do I Request an Uber ride for a Customer or Employee?](https://getanswers.draiver.com/knowledge/how-do-i-request-an-uber) - [How Do I Complete an ID Verification of a Contractor or Customer?](https://getanswers.draiver.com/knowledge/how-do-i-complete-an-id-verification) - [How Do I Contact A Driver During a Trip?](https://getanswers.draiver.com/knowledge/how-do-i-contact-a-driver-in-trip) - [Is There a Distance Limit for Moving a Vehicle with DRAIVER?](https://getanswers.draiver.com/knowledge/how-far-can-i-move-a-vehicle-with-draiver) - [How Can I Get Training For A New DRAIVER User in My Client Account?](https://getanswers.draiver.com/knowledge/how-can-i-get-training-for-a-new-draiver-user) - [Does DRAIVER Move Large, Specialty, or Manual Transmission Vehicles?](https://getanswers.draiver.com/knowledge/does-draiver-move-large-specialty-or-manual-transmission-vehicles) - [What should I do if a Vehicle is not available or unable to be Picked Up after a Trip has started?](https://getanswers.draiver.com/knowledge/if-a-vehicle-is-not-available-or-unable-to-be-picked-up-after-a-trip-has-been-started-what-process-should-be-followed) - [What are some trip creation best practices?](https://getanswers.draiver.com/knowledge/what-are-some-trip-creation-best-practices) - [What is Spyglass and how does it work?](https://getanswers.draiver.com/knowledge/what-is-spyglass-and-how-does-it-work) - [What are the support channels offered by DRAIVER?](https://getanswers.draiver.com/knowledge/what-are-the-support-channels-offered-by-draiver) - [What are Chase Drivers and what options does DRAIVER offer?](https://getanswers.draiver.com/knowledge/what-are-chase-drivers-and-what-options-does-draiver-offer) See less ▼ ## Account Management - [Delete My Account](https://getanswers.draiver.com/knowledge/deletemyaccount) ## Consumer - [What is Draiver?](https://getanswers.draiver.com/knowledge/what-is-draiver-1) - [Who will be moving my vehicle?](https://getanswers.draiver.com/knowledge/who-will-be-moving-my-vehicle) - [How will I know where my vehicle is and when it will arrive?](https://getanswers.draiver.com/knowledge/how-will-i-know-where-my-vehicle-is-and-when-it-will-arrive) - [How do I register for Draiver?](https://getanswers.draiver.com/knowledge/how-do-i-register-for-draiver) - [How do I request for my vehicle to be moved?](https://getanswers.draiver.com/knowledge/how-do-i-request-for-my-vehicle-to-be-moved) - [Will I be able to talk to the contractor who is moving my vehicle?](https://getanswers.draiver.com/knowledge/will-i-be-able-to-talk-to-the-person-who-is-moving-my-vehicle) - [Where is Draiver available?](https://getanswers.draiver.com/knowledge/where-is-draiver-available) - [What are the safety policies for Draiver?](https://getanswers.draiver.com/knowledge/what-are-the-safety-policies-for-draiver) - [Is the vehicle move insured?](https://getanswers.draiver.com/knowledge/is-the-vehicle-move-insured) - [What is Draiver’s cancellation policy?](https://getanswers.draiver.com/knowledge/what-is-draivers-cancellation-policy) - [Can I schedule a vehicle move in advance?](https://getanswers.draiver.com/knowledge/can-i-schedule-a-vehicle-move-in-advance) - [How does Draiver handle your personal vehicle delivery?](https://getanswers.draiver.com/knowledge/how-does-draiver-handle-your-personal-vehicle-delivery) - [How is my personal information protected through Draiver?](https://getanswers.draiver.com/knowledge/how-is-my-personal-information-protected-through-draiver) - [Will the Draiver App track my location?](https://getanswers.draiver.com/knowledge/will-the-draiver-app-track-my-location) - [How does Draiver ensure my delivery process is safe?](https://getanswers.draiver.com/knowledge/how-does-draiver-ensure-my-delivery-process-is-safe) - [Where do I book a car move?](https://getanswers.draiver.com/knowledge/where-do-i-book-a-car-move) - [What if I do not have the Draiver App?](https://getanswers.draiver.com/knowledge/what-if-i-do-not-have-the-draiver-app) - [How does Draiver calculate vehicle delivery transmit time?](https://getanswers.draiver.com/knowledge/how-does-draiver-calculate-car-delivery-transmit-time) - [How do I get a quote for transporting my vehicle with Draiver?](https://getanswers.draiver.com/knowledge/how-do-i-get-a-quote-for-transporting-my-vehicle-with-draiver) - [What forms of payment do you accept?](https://getanswers.draiver.com/knowledge/what-forms-of-payment-do-you-accept) - [When will I be charged for the car delivery?](https://getanswers.draiver.com/knowledge/when-will-i-be-charged-for-the-car-delivery) - [Do you store my card information?](https://getanswers.draiver.com/knowledge/do-you-store-my-card-information) - [Will I be charged for canceling my Draiver move?](https://getanswers.draiver.com/knowledge/will-i-be-charged-for-canceling-my-draiver-move) - [Can I reschedule my Draiver move?](https://getanswers.draiver.com/knowledge/can-i-reschedule-my-draiver-move) - [How far can I move my vehicle?](https://getanswers.draiver.com/knowledge/how-far-can-i-move-my-vehicle) - [What do the additional fees consist of?](https://getanswers.draiver.com/knowledge/what-do-the-additional-fees-consist-of) - [How much does it cost to move my vehicle?](https://getanswers.draiver.com/knowledge/how-much-does-it-cost-to-move-my-vehicle) See less ▼ - [United States](https://getanswers.draiver.com/knowledge/united-states#main-content) - [Drivers](https://getanswers.draiver.com/knowledge/united-states#drivers) - [Clients](https://getanswers.draiver.com/knowledge/united-states#clients) - [Account Management](https://getanswers.draiver.com/knowledge/united-states#account-management) - [Consumer](https://getanswers.draiver.com/knowledge/united-states#consumer) - [Brasil](https://getanswers.draiver.com/knowledge/brasil-1#main-content) - [Viagens](https://getanswers.draiver.com/knowledge/brasil-1#viagens) - [Cartão PEX/Despesas](https://getanswers.draiver.com/knowledge/brasil-1#cartão-pex-despesas) - 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