Can I Cancel a Trip Transaction Without Penalty?

Typically most trips allow you a 60-minute window prior to the trip start to cancel without penalty. 

A few things to note before canceling a Trip Transaction:

  • Carefully read the trip notes as the cancelation policy may differ depending on the trip. Refer to the Terms and Conditions which detail penalties that can occur. 
  • Two cancellations within the grace period will result in a suspension from activity on the DRAIVER platform. You will not be offered driving opportunities as a result for up to 14 days.