Having Trouble With the DRAIVER App?

If you are experiencing app issues during a Trip Transaction, the following troubleshooting steps might help:

Tips to assist 

• You may not have the latest version of the App on your phone. 
• You may be in an area with a poor cell connection.
• You may not have an unlimited data plan. 
• Your phone operating version may be outdated: Android version 8 and iOS version 12.
• You may not have completed all required fields in the current step. 

If none of these work the next steps would be:

1. Sign out and then back into the App.
2. Force stop/refresh and restart the App. 
3. Update the App if needed.
4. Reset your network settings.
5. Restart the device.