---
title: Why am I not getting trip notifications?
description: The Trip notifications are exclusive to our active drivers.
---

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# Why am I not getting trip notifications?

## The Trip notifications are exclusive to our active drivers.

If you are in the process of registration or in area hold you will not receive trip offers. As an active driver, the notification is a result of a variety of factors such as:

- **Availability -** Make sure you are logged in to your account with an available status on the app.
- **Notifications - **Notifications should be enabled, we recommend reading [How Do I Troubleshoot Notification Problems](https://getanswers.draiver.com/knowledge/how-do-i-troubleshoot-notification-problems-1?hsLang=en) to make sure these are set up correctly.
- **Trip demand in your area - **There might be a low number of trips in the region for your category (CDL driver, Personal or Company Chase).
- **Location enabled -** Verify your location services are enabled, if they are not turned on we don't know what trips are in your proximity. Our system sends push notifications for those closer to the trip starting point.
- **Trip preferences - **Ensure that you are set as Available, since trips will not be sent to you if you are set to Unavailable. You can also check what your trip preferences are, as limiting those can affect how many opportunities match your preferences.

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